Improving the Quality Assurance Experience

by Tim Chau

Published Apr 21, 2017
CLM Redesign

Web Design & User Experience exercise of an internal checklist management tool (CLM) utilized for QA testing

 

Here is what CLM looks like in it’s current state:

What is it?

Testers of various departments can use CLM to create, manage, execute checklists and generate reports. It’s a more manageable way to organize something like a spreadsheet in a common location compared to Excel. Testers can log in, view checklists and multiple testers can work on the same checklist by “Claiming” cells to avoid doing redundant work. Each cell can be marked with a resolution: Pass, Fail, NMI(Needs more info), Untestable, and Notes can be added as well.

 

It’s a useful tool for testing and widely adopted by our QA Department

 

[View Demo]

 

Before & After

CLM Checklist View

Redesigned to make it easier on the eyes and simpler to use

 

CLM Home View

Reducing the visual clutter showcases the content and improves legibility.

 

All together these changes make CLM easier to navigate, read, and use.

This results in a better user experience and happier test analysts.

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